Terms & Conditions

Vernon G. Edwards Ltd.

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Effective Date: March 2026

 

1. Agreement to Terms

By accessing or using our website and services, you agree to be bound by these Terms & Conditions.

 

2. Services Provided

We provide:

• Courier and express shipping services

• Freight forwarding

• Shipment tracking

• Warehouse services

• Packaging and relocation solutions

• DHL agency services

 

3. User Responsibilities

You agree to:

• Provide accurate and complete information

• Ensure items shipped comply with laws and regulations

• Properly declare package contents and value

• Not ship prohibited or restricted items

 

4. Prohibited Items

Users must not ship:

• Illegal goods

• Hazardous materials (unless declared and approved)

• Weapons or controlled items

• Perishable goods without proper handling

• Any items restricted by local or international laws

 

Failure to comply may result in:

• Seizure of goods

• Account suspension

• Legal action

 

5. Shipment Processing

• All shipments are subject to inspection

• Delivery times are estimates, not guarantees

• Delays may occur due to customs, weather, or third-party carriers

 

6. Customs & Duties

• Customers are responsible for all customs duties, taxes, and fees

• Additional documentation may be required

• Delays due to customs are beyond our control

 

7. Payments

• All fees must be paid before release of shipments unless otherwise agreed

• Prices may change without notice

• Deposits may be required for certain services

 

8. Liability

We are not liable for:

• Delays caused by third parties

• Customs holds or seizures

• Incorrect information provided by customers

• Loss or damage beyond our control

Limited liability may apply based on carrier policies.

 

9. Insurance

• Insurance may be optional or required depending on shipment type

• Claims must be submitted within a specified timeframe

• Compensation is subject to declared value and policy limits

 

10. Account Security

Users are responsible for:

• Maintaining confidentiality of login credentials

• All activity under their account

 

11. Website Use

You agree not to:

• Attempt to hack or disrupt the website

• Use the site for fraudulent purposes

• Upload malicious content

 

12. Intellectual Property

All website content (text, design, graphics) belongs to Vernon G. Edwards Ltd. and may not be copied without permission.

 

13. Termination

We reserve the right to:

• Suspend or terminate accounts

• Refuse service at our discretion

 

14. Changes to Terms

We may update these Terms at any time. Continued use of the site indicates acceptance of changes.

 

15. Governing Law

These Terms are governed by the laws of Antigua and Barbuda.

 

16. Contact Information

 

Vernon G. Edwards Ltd.
Corner Long & Thames Street, St. John’s, Antigua
info@vgedwards.com
+ 1 268 462 2034